We value your business. If you have a question, a product request or would like an assistance, please fill out the form below and we will make all possible to fulfill your needs.

Tracking your Shipment

When your order ships, we will email you a Shipping Notification email. If tracking service is available, we include the tracking number in your Shipping Notification email (if you do not receive a tracking number, then tracking service is not available for your package). If your item ships via USPS, delivery will occur between Monday and Friday. If your item ships via FedEx, your delivery will occur between Tuesday and Saturday. You may track your order on our website by clicking the Track Order link in the upper right corner and then entering your Order Number and email address.

Return an Item

We guarantee 100% satisfaction with all our products. Extra care is taken to ensure the quality of the product and delivery experience. Please note all our sales are final. Call us if you have additional questions.

Contact Customer Support

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You also can reach us by phone:
(415) 689-4443.

Customer service hours:
Monday – Thursday
9 am – 5 pm Western Pacific Time

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